20 Years
Consulting, Designing, Building, Retrofitting, Operating, & Maintaining
Enterprise Class Data Centers
Welcome To The Office of Strategic Management & Execution
Where Your Strategies, Goals, & Initiatives Meet
Our Strategic Initiatives Management (SIM) &
Operational Project Management (OPM)
KLM Services delivers the most comprehensive Solutions in the Data Center
We are IT Project Developers, IT Project Managers, and Subject Matter Experts inside the Data Center.
Our Focus is to Help Significantly Improve Client Project Outcomes by More Closely Associating Solutions with Corporate Strategies, Goals, and Initiatives.
Our Turnkey Solutions are Designed to Deliver Successful Outcomes, Extremely Well Documented Work Scopes, Competitive Procurement, and Transitional Training.
Take Full Control of Your Project Outcomes
The Office of Strategic Management & Execution (OSM&E) was born from an expressed business need to improve project outcomes by more closely aligning project solutions with strategic initiatives. October 2005, Harvard Business School professors, Robert S. Kaplan and Andrew Pateman, recognized a disconnect between strategy formulation and its execution. Their 15 year study identified the root cause to be, "that many enterprises have strategic plans, but few have a strategy execution process". Our OSM&E concentrates on infusing our client's strategic initiatives into every project outcome we provide. With this approach, experiences (lessons learned in the Data Center since 1987), and successful project track records, KLM Services delivers the most successful critical Information Technology project outcomes every time.
Please review the following Icons that disclose some short narratives about our business!
STRATEGIC INITIATIVES MANAGEMENT (SIM)
Thoroughly Discussing and Understanding Client Strategies Allows Us To Infuse Their Concepts Into To Every Project Development Process. This Provides For Significantly Improved Project Outcomes That Are More Closely Aligned With The Strategies.
OPERATIONAL PROJECT MANAGEMENT (OPM)
Agile, Scrum, Waterfall, or Hybrid, KLM Services Is Certified To Help You Manage Your Projects. When We Infuse Your Strategic Initatives Into Our Project Management, The Team Produces Better, Understands Better, and Results In Higher Quality Outcomes.
PROJECT DEVELOPMENT MANUAL (PDM)
By Helping Clients with their Business Plan Optimization (BPO), The Team Delivers A Turnkey PDM with Detailed Work Scopes, Budgets, All Vendor Proposals, and Estimated Project Schedule. With This Level of Detail, It's Very Easy To Support Project Procurement.
PROJECT PROCUREMENT MANUAL (PPM)
An Easy Transition From PDM to PPM, KLM's PPM Delivers Well Written Conceptual Work Scope Documents That Compliment and Improve Contractor Awareness, Establish Contractor Responsibility & Liability, and are Easily Added To Your Procurement Documents.
PROJECT MANAGEMENT OFFICE (PMO)
Operating An Executive Level PMO Is Challenging. Often Times, An Infrastructure Built For Change Management. Expect Respect For Your Processes & Procedures, Expect Us To Reinforce Them During The Project, Expect Team To See A Uniform PMO .
BUSINESS PLAN OPTIMIZATION (BPO)
The Well Written Business Plan or Business Case Is The Root Fundamental Of A Successful Project Outcome. Whether You Want Us To Use Yours or Help You Optimize It, Rest Assured That We'll Infuse Every Aspect Of Its Expressed Needs Into Your Project Outcomes.
METHOD OF PROCEDURE
(MOP)
The MOP Is KLM's Bread & Butter. If You're Familiar With The Phrase, "The Devil Is In The Details", Then You'll Appreciate That We Know The Only Way To Keep The Devil & Murphy Away Is To Provide So Many Details That Neither Of Them Will Be Interested.
TECHNOLOGY DEBT REDUCTION (TDR)
TDR Is By Far The Most Difficult Concept To Quantify, But Technology Debt Looms Large Inside The Data Center. Often Times, The Implementation Of Innovation Is Curtailed Because Existing Technology That Your Data Center Depends On Won't Allow The New Technology To Be Deployed .
ATTITUDE, EFFORT, EXECUTION (AEE)
AEE Are The Most Stated Words At KLM Services. Attitude Is Everything, Pick A Good One. Effort Defines Your Commitment. Relentlessly Motivated To Improve Execution. At KLM Services, Project Outcomes Are Developed, Delivered, and Not Done Done Until The Client Is 100% Satisfied.
About Us
From its Inception In January 2004, KLM Services, LLC. has been serving the Data Center and Mission Critical Systems Marketplace by Delivering Performance Based Consulting, Project Development, and Project Management Services. We are Strategy & Execution Consultants that Eliminate The Gap Between Strategic Initiatives Management (SIM) and Operational Project Management (OPM) Within Every Information Technology Project We Deliver. The Sole Purpose of KLM Services' Office of Strategic Management & Execution is to More Closely Align Corporate Strategic Initiatives with Project Execution to Significantly Improve Project Outcomes delivered within the Data Center. Our Turnkey Buy Smart Program Delivers SIM to OPM along with KLM Services' Project Development Manual, Project Procurement Manual, and Project Management Services, Consisting Of The Most Comprehensive Work Scopes, Budgets, Vendor Proposals, Accurate Schedules, Competitive Pricing, Transitional Training, and Professional Data Center Services in the Business.
37
YEARS OF EXPERIENCE
20
YEARS IN BUSINESS AS
KLM SERVICES, LLC.
100's
DATA CENTERS
1
MOST IMPORTANT CLIENT
YOU!
"Delivering our professional services [The Best Mission Critical Project Outcomes] require the relentless pursuit of improving and developing real value that transparently delivers C-Suite Strategic Direction through each project without interrupting Data Center Operations. Solutions must look to improve business enablement, products, processes, services, technologies, efficiencies, and costs while reducing technology debt. The best agile enterprises combine innovation, effective communications, and technology debt reduction to adapt to change while continuously delivering their transparent products and services to their Data Center Users.
Working with motivated individuals in a truly collaborative mission critical project environment makes this journey the most enjoyable I've ever experienced. Information Technology dependent enterprises demand that we concentrate on continuous user availability, improve reliability, resiliency, all the while, reducing costs and time to market. This is what each day looks like at KLM Services and we love it!"
--Mike Schaberg
Strategic Initiatives Management (SIM)
A strategic initiative is an endeavor intended to achieve three interrelated outcomes:
A boundary-spanning vision or “strategic intent”
Realization of important benefits to “strategic” stakeholders and
Transformation & Alignment of the organization
Strategic initiatives are the means through which a vision is translated into practice
Strategic initiatives are collections of finite-duration discretionary projects and programs,
outside of the organization's day-to-day operational activities,
that are designed to help the organization achieve its targeted performance
Operational Project Management (OPM)
Projects require project management, while operations require business process management or operations management.
Projects and Operations will interact with each other at key points in a product’s or project’s life cycle.
Operations are ongoing, but projects are temporary.
Both projects and operations are carried out by people, both require planning,
both require management,
and both are constrained by a fixed amount of budget, resources, and timelines.
What Clients Are Saying?
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